Customer Reviews

Highly Recommend

We LOVE our new Air Quality System! It was really hard to believe that it would do such a great job as described . . . but it does! My husband has had a terrible sinus problem for many years. With this new Air System, it seems to have really helped him to breathe, and sleep better at night. As for me, where I notice the big difference is that I do not have to dust near as much as before. We would like to order this system for our lake home. Can’t wait to get it installed there too. We are going to be so healthy and clean!

- L. Cross

Expert Technicians

The courtesy of both the telephone receptionist and the expert technician she sent to my home are unsurpassed. Not only punctually, but even more important, ‘technically expert in proficiency’! I admire your ability to organize such a professional competent attitude as is demonstrated by your employees! My repair and maintenance list has been discarded and replaced with one bearing your name only!

- A. Harris

Amazing People

I am wanting to say that one of your wonderful staff a man I believe his name is Kevin stopped on the side of the road today 6/29/18 to help me. My shifter had come off while I was riding my motorcycle and he fixed it for me so I could be back on my way. I wish I could upload the pictures he was awesome!!!! He showed customer service in a different mode but helped this woman rider get back on and made it to work. Thank You my friend.

- Nanci S.

Wonderful Service

We want to thank you for the professional way you handled our plumbing issues. This was truly a wonderful service and the way every business should operate. Bruce Hedrick went far above and exceeded our expectations. Lupe and Pete worked with calm, friendly professionalism to get the job done quickly and pleasantly. Thank you again!!

- LaDonna M.

Excellent Work

Just wanted to take the time to thank everyone at Hedrick for a great job. Our 22-year-old AC went out and we had several companies come out to give us an estimate. Only Bruce with Hedrick took the time to do an actual engineers report on the house. He worked to get us a fair price, and the installers did an awesome job. I have recommended the Hedrick company to anyone who will listen to me since.

- Benjamin

Wonderful Work Ethic

Just wanted to let you know how impressed we were with your rep Jake Hedrick. He has a wonderful work ethic and we enjoyed meeting him. I wish we could have used your company but decided in favor of another vendor. It was a very hard choice. We will be calling you for our plumbing needs in the future…Jake sold us on your service! Please thank him for the time and effort he put into his visit at home.

- Patti S.

Highly Qualified

We are putting together a new book of recommendations of service providers for our association here in Chapel Glen in Farmers Branch. I am submitting your company’s name for the list as a highly qualified provider.

- Jim S.

So Impressed

I was so impressed with Jimmy’s professionalism and knowledge of my air conditioning equipment. He was most helpful in answering my questions. My house has never been cooler since the repair. I should have to know your company was the first rate by the way Erin handled the initial call. She, too, was a stellar example and representative of your company. If I ever need an AC repair company or know of anyone who does, I’ll refer Hedrick!

- Jordan R.

Will Recommend to All Our Friends

Pete has recently done some extensive work on our house. most of the sewage pipes have been replaced by your company. I wanted to let you know what an amazing job he and his crew have done. He has been incredibly professional, knowledgeable, efficient, all in all, he has made it all possible. This was a complicated and messy job, but through it all, he managed to take care and deal with all the emergencies that came up. We think he is an amazing asset to your company and we are perfectly comfortable to recommend your company to all our friends.

- G. S.

Impressed By The Caliber of Employees

I was impressed by the caliber of your employees. The customer service they offer is really pretty rare these days.l Your dispatcher, Erin, was the reason I ended up doing business with your company. She went out of her way to assure me to let your company give me a second opinion. She makes Hedrick’s my first choice of vendor and that’s a great accomplishment given today’s competitive environment and our limited advertising budgets.
While she certainly got Hedrick’s in my front door, Buck re-iterated to us what a pleasure it is doing business with a company like yours. He gave us c onfidence that he would do a good job. We’re your customers for life. I just wanted to make you're aware of the behind the scenes efforts your employees make with your clients.

- V. V.

Outstanding Experience

We had an outstanding experience with your company this week. They were professional and pleasant to work with. They were here on time and completed the work in the amount of time they promised. Furthermore, the work was done right the first time and they took extra steps to ensure that our problem was taken care of. Finally, your office staff was pleasant and helpful. Our house was built in 1920 and its age is starting to show. We’ve had many occasions to deal with service professionals in a variety of trades. Based on our experience, Hedrick is top notch. I will not hesitate to use Hedrick again in the future and will be glad to recommend you to our friends and family.

- B. F.

Professional Staff

Yesterday your company installed a new HVAC system including Nature’s Home Indoor Air Quality system in my home. I was very impressed with all the information your company supplied prior to the installation and also I was most impressed by the professionalism of your entire staff. Your office staff did the scheduling/follow-up and your installers arrived on time and they even cleaned up when the job was completed. I believe my house was cleaner when they finished than when they started. Please thank your office staff for a job well done!”

one month later . . .

“You Improved My Health”

I want to thank you for improving my HEALTH! I have had allergy problems all my life. I believe the IAQ system has lessened my problems immensely.

“If Only Our Pets Could Talk”

I have even noticed my dog Otis’s breathing has improved. The vet has treated him for allergies for a number of years. With your help, his hacking cough has stopped! I’m sure if Otis could talk he would also thank you! I will be telling all of my friends about your outstanding professional staff, but most of all I will be singing the praises of my new Nature’s Home Indoor Air Quality system. Thanks again.

- M. Mitchell