Heat Pump Services in Garland
35 Years of HVAC Experience, Backed by the Family That Owns the Business
When it comes to heat pump installation, replacement, repair, and maintenance in Garland, Hedrick's Service Now has been the area’s go-to residential HVAC team since 1989. Heat pumps pull double duty. They handle both your home’s cooling through the long North Texas summer and your heating when winter cold snaps arrive, so a reliable system matters year-round. Our technicians arrive in fully stocked trucks and complete most jobs on the first visit. We service all makes and models, regardless of who originally installed the equipment.
Our residential customers are our focus. When your heat pump isn’t working, we get there fast, with the tools and parts on board to fix it. Most repairs are done the same day. On the rare occasion a part needs to be ordered, we’ll keep you informed every step of the way.
Ready to schedule service? Call us at (214) 509-6029 or fill out our online form for fast, professional heat pump repair, installation, and maintenance in Garland.
How Long Do Heat Pumps Last?
Most heat pumps last between 10 and 15 years, though that range depends heavily on how often the system runs and whether it receives consistent maintenance. Routine care is the single biggest factor in keeping a heat pump running reliably for its full expected life.
Reliable Heat Pump Services for All Makes & Models
Whatever brand or type of heat pump you have, our licensed Garland HVAC technicians can handle it. Whether you need a full replacement, a major repair, or help diagnosing an issue you can’t pin down, we’ve got you covered.
We also offer a maintenance club plan designed to keep your heat pump in top shape for as long as possible. A neglected system breaks down sooner and more often. The club plan gives you scheduled maintenance twice a year so small problems don’t become expensive ones.
Heat Pump Installation & Replacement in Garland
Air-source heat pumps are a practical fit for Garland’s climate. North Texas winters are generally mild enough that a heat pump runs at high efficiency through most of the heating season, then shifts seamlessly into cooling mode when summer arrives. That dual-function capability makes heat pump installation a sound long-term investment for Garland homeowners.
When to Replace Instead of Repair
If your system is more than 10 to 15 years old, or if repair costs are approaching 40 to 50 percent of what a new system would cost, heat pump replacement is often the stronger financial call. Compressor failure often tips the scale toward replacement, as does any major repair that crosses that cost threshold. Recurring breakdowns and an inability to hold comfortable temperatures are also clear signals it’s time to replace rather than repair.
What the Installation Process Involves
Proper sizing matters as much as the equipment itself. An oversized or undersized unit creates comfort problems and drives up energy costs. Before recommending a system, our technicians conduct a thorough evaluation, accounting for your home’s square footage, insulation, and ductwork condition. It’s not just a quick quote. We’ve also corrected heat pump installations done by other contractors, including work that left homeowners with new problems to solve.
We offer free estimates on heat pump system replacements, and our StraightForward Pricing® means you receive exact costs with options before any work begins with no surprises. Every technician we send is background-checked, drug-tested, fully trained, licensed, and certified. When we provide your estimate, ask about current utility and manufacturer rebates on high-efficiency systems. These change periodically and can meaningfully reduce your upfront cost.
Why Garland Homeowners Choose Hedrick's Service Now
Hedrick's Service Now has been family-owned and operated since 1989, with Bruce, Tammie, Jake, and Conner Hedrick actively involved in daily operations. We hold an A+ rating with the BBB, accredited since March 1998, and thousands of five-star reviews on Google and Home Advisor reflect the trust our Garland neighbors have placed in us for more than 35 years. When you call us for heat pump services, you’ll receive:
- 24/7 answering service
- Fast response for all your needs
- StraightForward Pricing® with no unexpected fees
- Respectful, professional service in your home
- 100% satisfaction guarantee on workmanship
- Fully trained and licensed technicians
- Quality repairs done right
Frequently Asked Questions
What Causes a Heat Pump to Stop Heating?
The most common cause is a low refrigerant charge from a leak, which prevents the unit from absorbing heat from the outside air. A failed defrost cycle can also allow the outdoor unit to ice over, blocking airflow entirely. Other culprits include a faulty reversing valve that keeps the system stuck in cooling mode, a clogged air filter, or a tripped circuit breaker. Our technicians diagnose the root cause before recommending a repair, so you’re not guessing at the fix.
How Often Does a Heat Pump Need Maintenance?
Because a heat pump handles both heating and cooling, it runs year-round and needs professional service twice a year, once in the spring before the cooling season and once in the fall before the heating season. That schedule keeps refrigerant levels, electrical components, and the defrost cycle in check before peak demand hits. It also helps preserve your manufacturer’s warranty, which often requires documented maintenance.
Is Repair or Replacement the Better Choice?
Follow the 40–50% rule: if the repair cost exceeds 40 to 50 percent of what a new heat pump would cost, especially on a system older than 10 years, replacement is often the smarter investment. Compressor failure is often a replacement situation, since that repair alone can approach the cost of a new system. For a younger unit with a minor issue like a failed capacitor or a thermostat problem, repair is usually the right call.
Can I Fix Heat Pump Issues on My Own?
For anything beyond changing the air filter or resetting a tripped breaker, the answer is no. Heat pumps contain high-voltage electrical components and pressurized refrigerant. Both carry serious safety risks. Handling refrigerant without EPA technician certification is illegal. DIY repairs also tend to misdiagnose the problem, which can lead to more expensive damage and typically voids your manufacturer’s warranty. Call a certified HVAC technician for anything beyond basic checks.
Ready to move forward? Call Hedrick's Service Now at (214) 509-6029 or fill out our online form to schedule your heat pump service in Garland today.